No Secrets...Just Good Old-Fashioned Customer Service. That's what we believe in!
Buying fine jewelry without being able to see it first is not an easy task. With so many unreputable jewelers online, I know I wouldn't buy from just anyone and I certainly wouldn't expect you to either. As a small business owner who takes pride in personally serving you, I lay my company's reputation on the line so that you can make an informed decision when choosing to purchase jewelry from HinsonGayle.
At HGpearls.com we allow our customers to provide feedback about their buying experience with us each and every time they place an order. Our top priority is to ensure a positive experience for every order we ship. If we slip up for any reason, our friendly and "easy-to-contact" team will work with you to make it right. We will make sure you are 100% satisfied every time, it's that simple.
In addition to feedback about our customer service, we's also love to hear what you think about your HinsonGayle pearls. To be included on our testimonials page, just send us an email with the subject line "Testimonial". Thank you!
Sincerly,
Gregory Guest
Owner & Designer
HinsonGayle Fine Pearl Jewelry
Here's what you've told us lately:
"Great products and service. Gregory really knows pearls and takes pride in providing quality at reasonable prices."
Richard, September 2012
"The item arrived by Sept. 7 and the necklace is beautiful. I like it very much....[Gregory] has sent me a Thank You card, very nice detail. Thanks."
Bertha, September 2012
"[HinsonGayle] is absolutey top notch. They are professional, customer oriented, and the packaging is amazing. I couldn't ask for more or a more beautiful, pleasing product. I would buy from them again without any hesitation."
MRH, September 2012
"The pearls on the bracelet I purchased are very good quality with a glowing luster. There was a minor hiccup with my order and the owner's customer service was prompt, pleasant, and very obliging. I would give him my business again in the future; he's earned my faith!"
Rachel, July 2012
"Another fantastic purchase!!!! Exactly as described, this is why I only purchase my pearl earrings from HinsonGayle. Thank you."
KC, May 2012
"Bought this necklace for Mother's Day for my mother in law. She is remote so the package arrived right on time and she absolutely loved it. I have yet to see it....but she keeps telling me that she is getting a lot of compliments on her necklace."
Kim, May 2012
"Lovely pearl earrings; boxed beautifully and included a hand signed note. Very personal touches make them stand apart. Impressive!
C.T., November 2011
"I bought this necklace as a gift for my wife as she loves turquoise - the pearls were an added benefit. Needless to say, she absolutely loves the necklace. It is now one of her favorite pieces of jewelry."
Dan, December 2011
"These are the second and third items I have purchased from this seller, and I continue to be impressed with their quality. The color and luster of these pearls are lovely, the packaging is nice, and the company places a high importance on customer satisfaction. I will confidently buy from them again."
Name Withheld, December 2011
"Beautiful pearls that looked just like the picture. I'm very pleased with the quality."
DPR., December 2011
"These pearls are absolutely beautiful. They are virtually flawless and have a wonderful luster. I purchased them as a gift for my daughter and I have no doubt that she will treasure them and one day pass them on to her daughter. Thank you HinsonGayle for a great purchase!"
Deborah, December 2011
"I love these pearls- was in Hong Kong and wanted a long strand…These are perfect!"
Leslie, December 2011
"The "tin cup" pearl necklace arrived right on time, and was exactly as described in the posting. The documentation and box that it came with are perfect for a gift, and also speak to the care and quality of the necklace. The pearls are more beautiful in person than described."
Michael, December 2011
"Gorgeous pearls… these are a Christmas gift to my mother who I know will adore them. Stunning luster and quality. Packaging is lovely. Even the simple stud earrings are breath-taking. Outstanding :)"
Jennifer, December 2011
"I think your products are great, I'm so happy with my purchase, I've already mentioned HinsonGayle to a couple of my friends. Thanks for the professional service. I'll definitely be purchasing from HinsonGayle again"
Matthew, December 2011
"Will definitely buy from HG again! Beautiful product and quick and friendly customer service. Thanks again."
Brian, November 2011
"Beautiful item! Prompt shipping! Quality was beyond what I expected and I will be wearing these often. Thank you!"
Neepa, November 2011
"This necklace is beyond everything that I expected. It is beautiful from the way it was packaged to the amazing pearl and chain. I bought this for a Christmas gift for my 18 year old granddaughter who I know will love it and much as I do. Thank you so much for such a wonderful necklace."
EV, November 2011
" I received one of your exquisite necklaces for my birthday around Christmas time from my husband. It is stunning. The quality of workmanship, creativity and materials is excellent. Who knew that pearls and turquoise would pair in such an elegant and beautiful relationship. The lariat design is a great creative way to express different ways to wear this necklace. I have worn it as a choker, looped together hanging loose, one around my wrist and the other around my neck, both around my neck with the pearl ends at different lengths, and in a lariat style. I have had so many complements wearing this piece. I absolutely love it. Thank you for helping us feel beautiful by wearing these incredible expressions of femininity!"
Chyenne, December 2010
"The pearl necklace was well packaged and shipped immediately. I received it well before the anticipated date. The quality of the pearls and the service of this merchant is exemplary, and I highly recommend them. I plan to buy from them again in the future."
Elizabeth about her Artisan Collection "Selena" Four-Strand Black Pearl Necklace.
"Absolutely gorgeous pearls!!! My pearl necklace appraised for eight times more than I paid. My regular jeweler was shocked that I got such a high-quality necklace for so little. I will definitely buy from HinsonGayle again soon."
Florry about her Gem Collection Naturally Pink Pearl Necklace.
"The jewelry is lovely! Just what I wanted. And the service from HinsonGayle was prompt, courteous, and completely satisfactory."
Ann about her Glamour Collection Endless Pearl Rope.
"I will definitely buy from HinsonGayle Pearls again and I am telling all my friends about you. The personal note was unexpected and a nice touch. Awesome service and super fast shipping. The baroque necklace was a huge hit with my girlfriend and she wears it all the time...that makes me a very happy shopper. Thanks!"
Thornwell about his Handpicked AAA White Baroque Pearl Necklace.
"HinsonGayle's pearls are absolutely stunning! I had my bridesmaids wear these pearl necklaces in my wedding and they looked absolutely gorgeous."
Kristy about her Handpicked White Pearl Necklaces.
"Dear Mr. Guest, This was my first venture into pearl buying and they look great! Love the boxes they come in, my girlfriend will definitely love them. I'll be keeping your website bookmarked for future birthday and Christmas gifts. Thanks!"
Craig about his 8-9mm Double Strand White Baroque Pearl Bracelet and 7.5-8.0mm White Freshwater Pearl Stud Earrings.
"I bought this necklace for my girlfriend and she loved them. This was my first venture at buying pearls, and I was most impressed with HinsonGayle. The pearls are a unique shape and she loves the light pink color. Two thumbs up on presentation! The HG box is very elegant...she probably thinks I spent a lot more than I did! I will definitely keep HinsonGayle in mind for future gifts."
Kevin about his 7-11mm Pink Baroque Pearl Necklace.
"I love my new pearls! Apparently my friends do too because they've already asked to borrow them! I can wear them with just about anything, casual or elegant. The service at HinsonGayle has been great and I feel confident that my pearls will last forever."
Katherine about her Triple Strand Pink Keshi Pearl Necklace.
"My new top choice for excellent pearls, great designs, and fantastic service. I contacted HinsonGayle prior to purchase with some questions. I feel like I'm buying from a local, family-based store. Honest descriptions and advice, fair price, very quick shipping, great-looking pearls, and nice presentation in a quality box. Couldn't ask for anything more. Future orders forthcoming..."
Dean about his Stonehenge Snowflake White Pearl Necklace.
"Dear Mr. Guest, The bracelet came today, and it is absolutely lovely. Beautiful baroque pearls with small, delicate silver dividers that in no way detract from the design. I appreciate your excellent customer service and the fact that you offer a high quality product online. I will certainly recommend your store to anyone shopping for pearls.
I got your message after the fact--about the discount--thank you so much for applying it to my order. That is certainly above and beyond the norms of common business practices, and with that in mind, your business should continue to grow due to an excellent product and personal service. Thanks again for ‘going the extra mile.'"
Susan about her 8-9mm Double Strand White Baroque Pearl Bracelet.
"HinsonGayle pearls made a great gift! The pearls were beautiful and I liked the personal note that came with the gift. My order arrived quickly and the service was excellent. I will buy from HinsonGayle again next time!"
Aaron about his 7-11mm Pink Baroque Pearl Necklace, 8-9mm Pink Baroque Pearl Bracelet and 7.5-8.0mm Pink Freshwater Pearl Stud Earrings.
"Excellent quality merchandise and tops in customer service. Promises made = promises kept. I will definitely buy again."
Deidre about her Indian Silver 8-9mm Black Baroque Pearl Necklace.
"Everything arrived in perfect shape and so quickly. Thanks for the great products and great service."
John B. about his 8.5-9.0mm Black Freshwater Pearl Stud Earrings, 7.5-8.0mm White Freshwater Pearl Stud Earrings, and 8-9mm Multicolor Freshwater Pearl Necklace.
"The pearls are here and I love them. My daughter will be so excited, so thanks very much and I appreciate your promptness and the discount. I will definitely spread the word. Thanks and Merry Christmas!"
Jane about her 8.5-9.5mm White Baroque Pearl Rope Necklace.
"I love my HinsonGayle pearl rope necklace! The pearls are just beautiful and perfectly matched. And the versatile 64-inch length lets me wear them so many different ways - doubled, tripled or one long knotted rope. I always get a lot of compliments when I wear them. And they were such a great price compared to the jewelry stores here - I'm already eyeing the matching bracelet for my next purchase!"
Amy about her 7-8mm White Baroque Pearl Rope Necklace.
"I receive so many compliments on this HinsonGayle bracelet! I can wear it with a suit, or dressed up jeans. Though it's beautiful, it's also durable and I feel like I can wear it anywhere!"
Mary about her 7-12mm Triple Strand Free-Form Baroque Pearl Bracelet.
"I'm very pleased with the black pearls that I bought for my mother's Christmas present. They are the perfect way to dress up a casual outfit, yet maintain a look of understated elegance. The 18" length is great with open-neck shirts or with sweaters, as well as fancier dresses. I'm pleased with the clasp also; it's large enough to be easy to work, yet simply styled to blend well with the overall look of the necklace."
Ann about her 8.5-9.5mm Black Baroque Pearl Necklace.
"If you wear a lot of silver, you'll love this pearl necklace and bracelet set because you can wear it with pearl or silver earrings interchangeably. It's a set that is easy to wear and chic and traditional at the same time. I always get compliments when I wear it and it's a great value too."
Karen about her Indian Silver 8-9mm White Baroque Pearl Necklace.
"This pearl necklace and bracelet set goes with everything! It looks stunning with black but goes with everything, and I wear mine all the time. You can't go wrong with this - it's a very attractive and wearable set of pearls."
Chantal about her Indian Silver 8-9mm Black Baroque Pearl Necklace.
"Received the items pretty fast, so I was happy with that. The items were wrapped nicely and were perfect. I was impressed; they will make nice gifts."
Nol about her 8-9mm White Freshwater Pearl Earrings.
"I love my HG pearls. They have a soothing feel against my skin and I love the unique color."
Vicky about her 8-9mm Multicolor Freshwater Pearl Necklace.
"I will be buying from HinsonGayle in the very near future and will love to tell all my friends about you."
KM about her Indian Silver 8-9mm White Baroque Pearl Necklace.
"I love this black pearl necklace. It's simple and classic and goes with almost everything that I wear."
Kristy about her 7.5-8mm Black Saltwater Pearl Station Necklace.
"I bought two of these pearl necklaces with the matching bracelets as gifts for my daughters who are in their 20s. The sets are elegant and I know will be treasured for years to come."
Robin about her Indian Silver 8-9mm Black Baroque Pearl Necklace.
